HelpApp Africa
A technology-platform project connecting people who need everyday services with professional service providers.
The objective
The project addressed a fragmented service-provider market, where people relied on word-of-mouth and informal contacts. The platform aimed to make finding, verifying and booking service providers more structured and easier to use.
My contribution
I coordinated the technical, marketing, operations and support workstreams and testing. My project-management work connected those teams around delivery workflows and platform readiness; it is distinct from personally developing the software.
Main activities and deliverables
- Coordination across technical, marketing, operations and support teams.
- Testing coordination and follow-through across workstreams.
- Delivery workflows connecting platform work with operational readiness.
Platform context
The public HelpApp Africa website presents service discovery, service-provider verification and booking. The approved homepage capture and live site show the platform’s public-facing experience.